The Role
This is a diverse role, and your responsibilities may well change week to week, with a variety of shifts depending on the resort and the other staff members in the chalet-hotel. This is a very social position with plenty of time to interact with guests and become a major part of their holiday. The following is an outline of the principal tasks that are expected of our Hosts over the course of a week:
Chalet Hosting
- Preparing and serving breakfast before clearing the dining room.
- Prep dining room for afternoon tea.
- Clean guest rooms (including the toilets and showers).
- Assist the chef or cook with meal preparation.
- Assist with making canapes and serve them to the guests.
- Set up the dining room for dinner and serve the guests 3 courses with wine followed by cheese.
- Changeover day is the hardest workday, with deep-cleaning of all bedrooms, bathrooms and communal areas before the new guests arrive, making sure the chalet-hotel is warm and welcoming.
Bar Service
- Set up and be present for afternoon tea served from 16:30-17:30.
- Light the fire and open the bar for guests.
- Run the bar in the evening through to 23:00 with a break for evening meal service.
- Keep the bar and lounge areas clean, tidy, and welcoming.
Ski Hosting
- Be ready ahead of the meeting time (usually 09:00-09:15) to greet the guests.
- Divide the guests into two groups.
- Ski with our guests all morning, stopping for a mid-morning coffee break.
- Book a mountain restaurant for lunch around 13:00 each day.
- Address the diverse needs of our guests and tailor each day’s ski hosting programme to the group’s ability.
- Ensure the group are always safe.
This is a very social position in which we encourage our staff to interact with the guests become a major factor in the enjoyment of their holiday!
The Candidate
Personal Qualities:
- Punctual
- Hard-working
- Pro-active
- Friendly and engaging
- Sociable
- Team player
- High attention to detail
- Well-presented
- Customer-focused
Experience:
- Previous hospitality experience essential
- An experienced skier (to Ski Host)
- Foreign language (preferred but not essential)
Essential Employment Requirements:
- Must have a valid EU passport, or must already have the right to work in the European Union.
- Have received vaccinations against Covid-19
- High level of English to communicate with staff and guests